Examples with Incident com.checkmarx.flow.dto.servicenow.Incident used on opensource projects

Example 1 with Incident

use of com.checkmarx.flow.dto.servicenow.Incident in project cx-flow by checkmarx-ltd.

the class ServiceNowTracker method updateIncidentFromIssue.

/**
 * Update Incident from Issue.
 *
 * @param issue
 * @param resultIssue
 * @return Incident object.
 */
private Incident updateIncidentFromIssue(Issue issue, ScanResults.XIssue resultIssue) {
    Incident incident = new Incident();
    incident.setSysId(issue.getId());
    incident.setSeverity(getSeverityId(resultIssue.getSeverity()));
    incident.setState(TRANSITION_OPEN);
    incident.setIncidentState(TRANSITION_OPEN);
    return incident;
}

Example 2 with Incident

use of com.checkmarx.flow.dto.servicenow.Incident in project cx-flow by checkmarx-ltd.

the class ServiceNowTracker method getCloseIncident.

/**
 * Create Service Now object out of the Issue/ScanRequest for close issue.
 * @return Incident object
 */
private Incident getCloseIncident() {
    Incident incident = new Incident();
    incident.setState(TRANSITION_CLOSE);
    incident.setIncidentState(TRANSITION_CLOSE);
    incident.setCloseNotes(String.format("Closing reason: %s", CLOSING_NOTE));
    incident.setCloseCode(CLOSE_CODE);
    return incident;
}

Example 3 with Incident

use of com.checkmarx.flow.dto.servicenow.Incident in project cx-flow by checkmarx-ltd.

the class ServiceNowTracker method updateIssue.

@Override
public Issue updateIssue(Issue issue, ScanResults.XIssue resultIssue, ScanRequest request) throws MachinaException {
    log.info("Executing updateIssue Service Now API call");
    Incident incident = updateIncidentFromIssue(issue, resultIssue);
    try {
        String query = String.format("%s%s/%s", properties.getApiUrl(), INCIDENTS, issue.getId());
        this.addComment(incident, resultIssue.getLink(), "Issue still exists.");
        restOperations.put(query, incident);
        return getIssues(request).stream().findFirst().orElseThrow(() -> new MachinaException("Incident record hasn't been found."));
    } catch (HttpClientErrorException e) {
        log.error("Error updating issue.");
        throw new MachinaRuntimeException();
    }
}

Example 4 with Incident

use of com.checkmarx.flow.dto.servicenow.Incident in project cx-flow by checkmarx-ltd.

the class ServiceNowTracker method getCreateIncident.

/**
 * Create Service Now object out of the Issue/ScanRequest for a new/update issue.
 * @param resultIssue
 * @param request
 * @return Incident object
 */
private Incident getCreateIncident(ScanResults.XIssue resultIssue, ScanRequest request) {
    String tag = createServiceNowTag(request);
    String title = HTMLHelper.getScanRequestIssueKeyWithDefaultProductValue(request, this, resultIssue);
    String body = HTMLHelper.getTextBody(resultIssue, request, flowProperties);
    Incident incident = new Incident();
    incident.setShortDescription(title);
    incident.setDescription(convertToText(body));
    incident.setSeverity(getSeverityId(resultIssue.getSeverity()));
    incident.setComments(tag);
    incident.setWorkNotes(request.getAdditionalMetadata("tagsList"));
    incident.setState(TRANSITION_OPEN);
    incident.setIncidentState(TRANSITION_OPEN);
    return incident;
}

Example 5 with Incident

use of com.checkmarx.flow.dto.servicenow.Incident in project cx-flow by checkmarx-ltd.

the class ServiceNowTracker method closeIssue.

@Override
public void closeIssue(Issue issue, ScanRequest request) throws MachinaException {
    log.info("Executing closeIssue Service Now API call");
    Incident incident = getCloseIncident();
    try {
        String query = String.format("%s%s/%s", properties.getApiUrl(), INCIDENTS, issue.getId());
        log.debug("ServiceNow Close Issues URL: {}", query);
        restOperations.put(query, incident);
    } catch (HttpClientErrorException e) {
        log.error("Error closing issue.Details are:" + e.getMessage());
        throw new MachinaRuntimeException(e);
    }
}