Examples with ErrorReportResult com.instructure.canvasapi.model.ErrorReportResult used on opensource projects

Example 1 with ErrorReportResult

use of com.instructure.canvasapi.model.ErrorReportResult in project instructure-android by instructure.

the class ZendeskDialogStyled method saveZendeskTicket.

public void saveZendeskTicket() {
    String comment = descriptionEditText.getText().toString();
    String subject = subjectEditText.getText().toString();
    if (comment.isEmpty() || subject.isEmpty()) {
        Toast.makeText(getContext(), R.string.empty_feedback, Toast.LENGTH_LONG).show();
        return;
    }
    // contact the user
    if (fromLogin) {
        if (emailAddressEditText.getText() != null && emailAddressEditText.getText().toString() != null) {
            User user = new User();
            user.setEmail(emailAddressEditText.getText().toString());
            APIHelpers.setCacheUser(getActivity(), user);
        }
    }
    final String email = APIHelpers.getCacheUser(getActivity()).getEmail();
    String domain = APIHelpers.getDomain(getActivity());
    if (domain == null) {
        domain = DEFAULT_DOMAIN;
    }
    // add device info to comment
    // try to get the version number and version code
    PackageInfo pInfo = null;
    String versionName = "";
    int versionCode = 0;
    try {
        pInfo = getActivity().getPackageManager().getPackageInfo(getActivity().getPackageName(), 0);
        versionName = pInfo.versionName;
        versionCode = pInfo.versionCode;
    } catch (PackageManager.NameNotFoundException e) {
        Utils.d(e.getMessage());
    }
    String deviceInfo = "";
    deviceInfo += getString(R.string.device) + " " + Build.MANUFACTURER + " " + Build.MODEL + "\n" + getString(R.string.osVersion) + " " + Build.VERSION.RELEASE + "\n" + getString(R.string.versionNum) + ": " + versionName + " " + versionCode + "\n" + getString(R.string.zendesk_severityText) + " " + getUserSeveritySelectionTag() + "\n" + getString(R.string.utils_installDate) + " " + getInstallDateString() + "\n\n";
    comment = deviceInfo + comment;
    if (mUseDefaultDomain) {
        ErrorReportAPI.postGenericErrorReport(subject, domain, email, comment, getUserSeveritySelectionTag(), new CanvasCallback<ErrorReportResult>((APIStatusDelegate) resultListener) {

            @Override
            public void firstPage(ErrorReportResult errorReportResult, LinkHeaders linkHeaders, Response response) {
                resetCachedUser();
                resultListener.onTicketPost();
            }

            @Override
            public boolean onFailure(RetrofitError retrofitError) {
                resetCachedUser();
                resultListener.onTicketError();
                return super.onFailure(retrofitError);
            }
        });
    } else {
        ErrorReportAPI.postErrorReport(subject, domain, email, comment, getUserSeveritySelectionTag(), new CanvasCallback<ErrorReportResult>((APIStatusDelegate) resultListener) {

            @Override
            public void cache(ErrorReportResult errorReportResult) {
                resetCachedUser();
            }

            @Override
            public void firstPage(ErrorReportResult errorReportResult, LinkHeaders linkHeaders, Response response) {
                cache(errorReportResult);
                resultListener.onTicketPost();
            }

            @Override
            public boolean onFailure(RetrofitError retrofitError) {
                resetCachedUser();
                resultListener.onTicketError();
                return super.onFailure(retrofitError);
            }
        });
    }
}