Examples with WorkgroupQueue org.jivesoftware.smackx.workgroup.agent.WorkgroupQueue used on opensource projects

Example 1 with WorkgroupQueue

use of org.jivesoftware.smackx.workgroup.agent.WorkgroupQueue in project Spark by igniterealtime.

the class WorkgroupInvitationDialog method hasSelectedAgent.

/**
 * Returns the agent selected.
 *
 * @param chatRoom the room this roster will be used with.
 * @param transfer true if this will be a transfer.
 * @return true if a valid agent has been selected.
 */
public boolean hasSelectedAgent(ChatRoom chatRoom, boolean transfer) {
    final JiveTreeNode workgroupsNode = new JiveTreeNode("Workgroups", true);
    final JiveTreeNode queueNode = new JiveTreeNode("Queues", true);
    final String workgroupService = "workgroup." + SparkManager.getSessionManager().getServerAddress();
    final String jid = SparkManager.getSessionManager().getJID();
    String room = chatRoom.getRoomname();
    Collection agents = null;
    try {
        agents = getAvailableAgents(FastpathPlugin.getAgentSession().getAgentRoster(), room);
    } catch (SmackException.NotConnectedException e) {
        Log.warning("Unable to get agent roster.", e);
    }
    // Clear jid field
    jidField.setText("");
    String title = FpRes.getString("invite.agent");
    String acceptButton = FpRes.getString("invite");
    if (transfer) {
        title = FpRes.getString("transfer.to.agent");
        acceptButton = FpRes.getString("transfer");
    }
    String stockMessage = FpRes.getString("message.transfering.to.user");
    if (!transfer) {
        stockMessage = FpRes.getString("message.join.me.in.chat");
    }
    rootNode = new JiveTreeNode("Ask For Assistance", true);
    tree = new Tree(rootNode);
    tree.setCellRenderer(new JiveTreeCellRenderer());
    // This will remove lines from the tree and setup initial l&f
    tree.getSelectionModel().setSelectionMode(TreeSelectionModel.SINGLE_TREE_SELECTION);
    tree.setRowHeight(16);
    tree.setExpandsSelectedPaths(true);
    tree.addTreeSelectionListener(new TreeSelectionListener() {

        public void valueChanged(TreeSelectionEvent e) {
            TreePath path = e.getNewLeadSelectionPath();
            Object o = path.getLastPathComponent();
            if (o instanceof JiveTreeNode) {
                JiveTreeNode node = (JiveTreeNode) o;
                JiveTreeNode parentNode = (JiveTreeNode) node.getParent();
                if (parentNode == workgroupsNode) {
                    jidField.setText(node.getUserObject().toString() + "@" + workgroupService);
                } else if (parentNode == queueNode) {
                    jidField.setText(FastpathPlugin.getWorkgroup().getWorkgroupJID() + "/" + node.getUserObject().toString());
                } else {
                    String agent = getAgent();
                    jidField.setText(agent);
                }
            }
        }
    });
    // Create message field
    messageField = new JTextArea();
    messageField.setWrapStyleWord(true);
    inviteLabel = new JLabel();
    if (transfer) {
        inviteLabel.setText(FpRes.getString("transfer.to") + ":");
    } else {
        inviteLabel.setText(FpRes.getString("invite") + ":");
    }
    if (transfer) {
        // Create the title panel for this dialog
        titlePanel = new TitlePanel(FpRes.getString("title.transfer"), FpRes.getString("message.transfer.to.another.agent"), FastpathRes.getImageIcon(FastpathRes.CHATTING_AGENT_IMAGE), true);
    } else {
        // Create the title panel for this dialog
        titlePanel = new TitlePanel(FpRes.getString("title.invitation"), FpRes.getString("message.invite.another.agent"), FastpathRes.getImageIcon(FastpathRes.CHATTING_AGENT_IMAGE), true);
    }
    // Build Tree
    String joinedWorkgroupName = XmppStringUtils.parseLocalpart(FastpathPlugin.getWorkgroup().getWorkgroupJID());
    final JiveTreeNode workgroupNode = new JiveTreeNode(joinedWorkgroupName, true);
    final Iterator agentIter = agents.iterator();
    while (agentIter.hasNext()) {
        while (agentIter.hasNext()) {
            String agentName = UserManager.unescapeJID((String) agentIter.next());
            final JiveTreeNode agentNode = new JiveTreeNode(agentName, false, FastpathRes.getImageIcon(FastpathRes.GREEN_BALL));
            workgroupNode.add(agentNode);
        }
        if (workgroupNode.getChildCount() > 0) {
            rootNode.add(workgroupNode);
        }
    }
    Collection workgroupAgents;
    try {
        workgroupAgents = Agent.getWorkgroups(workgroupService, jid, SparkManager.getConnection());
    } catch (XMPPException | SmackException e) {
        Log.error(e);
        workgroupAgents = Collections.EMPTY_LIST;
    }
    if (workgroupAgents.size() > 0) {
        // Add workgroups to combobox
        Iterator<String> workgroups = workgroupAgents.iterator();
        while (workgroups.hasNext()) {
            String workgroup = workgroups.next();
            String workgroupName = XmppStringUtils.parseLocalpart(workgroup);
            final JiveTreeNode wgNode = new JiveTreeNode(workgroupName, false, FastpathRes.getImageIcon(FastpathRes.FASTPATH_IMAGE_16x16));
            workgroupsNode.add(wgNode);
        }
        rootNode.add(workgroupsNode);
    }
    Iterator iter = FastpathPlugin.getAgentSession().getQueues();
    while (iter.hasNext()) {
        final WorkgroupQueue queue = (WorkgroupQueue) iter.next();
        if (queue.getStatus() == WorkgroupQueue.Status.OPEN) {
            final JiveTreeNode qNode = new JiveTreeNode(queue.getName(), false, FastpathRes.getImageIcon(FastpathRes.FASTPATH_IMAGE_16x16));
            queueNode.add(qNode);
        }
    }
    rootNode.add(queueNode);
    // New Roster tree. Do not show agents at all.
    final UserManager userManager = SparkManager.getUserManager();
    Collection jids = userManager.getUserJidsInRoom(room, false);
    roster = new WorkgroupRosterTree(jids, false, workgroups);
    try {
        rosterTree = roster.getRosterTree();
        JiveTreeNode node = (JiveTreeNode) rosterTree.getModel().getRoot();
        rootNode.add(node);
    } catch (Exception e) {
        Log.error("Error checking for selected agent", e);
    }
    // Construct main panel w/ layout.
    final JPanel mainPanel = new JPanel();
    mainPanel.setLayout(new BorderLayout());
    mainPanel.add(titlePanel, BorderLayout.NORTH);
    // The user should only be able to close this dialog.
    Object[] options = { acceptButton, FpRes.getString("cancel") };
    // Create objects to add to mainPanel.
    final JPanel parentPanel = new JPanel();
    final JLabel messageLabel = new JLabel();
    final JLabel agentLabel = new JLabel();
    parentPanel.setLayout(new GridBagLayout());
    // Update Labels using ResourceUtils
    ResourceUtils.resLabel(messageLabel, messageField, FpRes.getString("label.message.to.agent"));
    ResourceUtils.resLabel(agentLabel, tree, FpRes.getString("label.select.agent"));
    // Add Components to Parent Panel
    parentPanel.add(agentLabel, new GridBagConstraints(0, 0, 3, 1, 0.0, 0.0, GridBagConstraints.WEST, GridBagConstraints.HORIZONTAL, new Insets(5, 5, 0, 5), 0, 0));
    parentPanel.add(new JScrollPane(tree), new GridBagConstraints(0, 1, 3, 1, 1.0, 1.0, GridBagConstraints.WEST, GridBagConstraints.BOTH, new Insets(5, 5, 5, 5), 0, 100));
    parentPanel.add(messageLabel, new GridBagConstraints(0, 3, 3, 1, 0.0, 0.0, GridBagConstraints.WEST, GridBagConstraints.HORIZONTAL, new Insets(5, 5, 0, 5), 0, 0));
    parentPanel.add(new JScrollPane(messageField), new GridBagConstraints(0, 4, 3, 1, 1.0, 1.0, GridBagConstraints.WEST, GridBagConstraints.BOTH, new Insets(5, 5, 5, 5), 0, 25));
    parentPanel.add(inviteLabel, new GridBagConstraints(0, 2, 1, 1, 0.0, 0.0, GridBagConstraints.WEST, GridBagConstraints.NONE, new Insets(5, 5, 5, 5), 0, 0));
    parentPanel.add(jidField, new GridBagConstraints(1, 2, 1, 1, 1.0, 0.0, GridBagConstraints.WEST, GridBagConstraints.HORIZONTAL, new Insets(5, 5, 5, 5), 0, 0));
    // Use line wrap.
    messageField.setLineWrap(true);
    // Update MessageField with stock message
    messageField.setText(stockMessage);
    // Add Parent Object to master OptionPane
    pane = new JOptionPane(parentPanel, JOptionPane.PLAIN_MESSAGE, JOptionPane.OK_CANCEL_OPTION, null, options, options[0]);
    mainPanel.add(pane, BorderLayout.CENTER);
    dlg = new JDialog(SparkManager.getChatManager().getChatContainer().getChatFrame(), title, true);
    dlg.pack();
    dlg.setSize(500, 500);
    dlg.setContentPane(mainPanel);
    dlg.setLocationRelativeTo(chatRoom);
    pane.addPropertyChangeListener(this);
    // expand the tree for displaying
    for (int i = 0; i <= tree.getRowCount(); i++) {
        tree.expandPath(tree.getPathForRow(i));
    }
    dlg.setVisible(true);
    dlg.toFront();
    dlg.requestFocus();
    if (!isValid) {
        return false;
    }
    return true;
}