Examples with InterceptorManager org.jivesoftware.xmpp.workgroup.interceptor.InterceptorManager used on opensource projects

Example 6 with InterceptorManager

use of org.jivesoftware.xmpp.workgroup.interceptor.InterceptorManager in project Openfire by igniterealtime.

the class Workgroup method process.

public void process(Packet packet) {
    InterceptorManager interceptorManager = WorkgroupInterceptorManager.getInstance();
    try {
        interceptorManager.invokeInterceptors(getJID().toBareJID(), packet, true, false);
        String mucDomain = WorkgroupManager.getInstance().getMUCServiceName();
        if (mucDomain.equals(packet.getFrom().getDomain())) {
            roomActivity(packet);
        } else if (packet instanceof Message) {
            process((Message) packet);
        } else if (packet instanceof Presence) {
            process((Presence) packet);
        } else if (packet instanceof IQ) {
            process((IQ) packet);
        }
        interceptorManager.invokeInterceptors(getJID().toBareJID(), packet, true, true);
    } catch (PacketRejectedException e) {
        rejectPacket(packet, e);
    }
}

Example 7 with InterceptorManager

use of org.jivesoftware.xmpp.workgroup.interceptor.InterceptorManager in project Openfire by igniterealtime.

the class WorkgroupIQHandler method handleIQSet.

private void handleIQSet(IQ packet) {
    IQ reply;
    // TODO: verify namespace and send error if wrong
    Element iq = packet.getChildElement();
    JID sender = packet.getFrom();
    reply = IQ.createResultIQ(packet);
    reply.setFrom(workgroup.getJID());
    String queryName = iq.getName();
    String queryNamespace = iq.getNamespace().toString();
    if ("join-queue".equals(queryName)) {
        InterceptorManager interceptorManager = QueueInterceptorManager.getInstance();
        try {
            interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, false);
            // Received a Join Queue request from a visitor, create a new request.
            UserRequest request = new UserRequest(packet, workgroup);
            // Let the workgroup process the new request
            if (!workgroup.queueRequest(request)) {
                // It was not possible to add the request to a queue so answer that the
                // workgroup is not accepting new join-queue requests
                reply.setChildElement(packet.getChildElement().createCopy());
                reply.setError(new PacketError(PacketError.Condition.service_unavailable));
            }
            interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, true);
        } catch (PacketRejectedException e) {
            workgroup.rejectPacket(packet, e);
            reply = null;
        }
    } else if ("depart-queue".equals(queryName)) {
        // Visitor is departing queue
        try {
            Request request = UserRequest.getRequest(workgroup, sender);
            InterceptorManager interceptorManager = QueueInterceptorManager.getInstance();
            try {
                interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, false);
                request.cancel(Request.CancelType.DEPART);
                iq.add(request.getSessionElement());
                interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, true);
            } catch (PacketRejectedException e) {
                workgroup.rejectPacket(packet, e);
                reply = null;
            }
        } catch (NotFoundException e) {
            reply.setChildElement(packet.getChildElement().createCopy());
            reply.setError(new PacketError(PacketError.Condition.item_not_found));
            Log.debug("Request not found" + " while departing queue:", e);
        }
    } else if ("offer-accept".equals(queryName)) {
        try {
            InterceptorManager interceptorManager = OfferInterceptorManager.getInstance();
            String id = iq.attributeValue("id");
            String jid = iq.attributeValue("jid");
            if (id != null || jid != null) {
                Request request;
                if (id != null) {
                    // Search request by its unique ID
                    request = Request.getRequest(id);
                } else {
                    // Old version of FP refers to requests by the user's jid. This old version
                    // implements transfers and invitations on the client and not the server side.
                    // Therefore, for each user's jid there is always a unique Request
                    request = UserRequest.getRequest(workgroup, new JID(jid));
                }
                Offer offer = request.getOffer();
                if (offer != null && offer.isOutstanding()) {
                    AgentSession agentSession = agentManager.getAgentSession(packet.getFrom());
                    if (agentSession == null) {
                        reply.setChildElement(packet.getChildElement().createCopy());
                        reply.setError(new PacketError(PacketError.Condition.item_not_found));
                        Log.debug("Agent not found while accepting offer");
                    } else {
                        try {
                            interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, false);
                            offer.accept(agentSession);
                            interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, true);
                        } catch (PacketRejectedException e) {
                            workgroup.rejectPacket(packet, e);
                            reply = null;
                        }
                    }
                } else {
                    reply.setChildElement(packet.getChildElement().createCopy());
                    reply.setError(new PacketError(PacketError.Condition.not_acceptable));
                }
            }
        } catch (NotFoundException e) {
            reply.setChildElement(packet.getChildElement().createCopy());
            reply.setError(new PacketError(PacketError.Condition.item_not_found));
            Log.debug("Request not found " + "while accepting offer: ", e);
        } catch (AgentNotFoundException e) {
            reply.setChildElement(packet.getChildElement().createCopy());
            reply.setError(new PacketError(PacketError.Condition.item_not_found));
            Log.debug("Agent not found " + "while accepting offer: ", e);
        }
    } else if ("offer-reject".equals(queryName)) {
        try {
            InterceptorManager interceptorManager = OfferInterceptorManager.getInstance();
            String id = iq.attributeValue("id");
            String jid = iq.attributeValue("jid");
            if (id != null || jid != null) {
                Request request;
                if (id != null) {
                    // Search request by its unique ID
                    request = Request.getRequest(id);
                } else {
                    // Old version of FP refers to requests by the user's jid. This old version
                    // implements transfers and invitations on the client and not the server side.
                    // Therefore, for each user's jid there is always a unique Request
                    request = UserRequest.getRequest(workgroup, new JID(jid));
                }
                Offer offer = request.getOffer();
                if (offer != null) {
                    AgentSession agentSession = agentManager.getAgentSession(packet.getFrom());
                    if (agentSession == null) {
                        reply.setChildElement(packet.getChildElement().createCopy());
                        reply.setError(new PacketError(PacketError.Condition.item_not_found));
                        Log.debug("Agent not found while accepting offer");
                    } else {
                        try {
                            interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, false);
                            offer.reject(agentSession);
                            interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, true);
                        } catch (PacketRejectedException e) {
                            workgroup.rejectPacket(packet, e);
                            reply = null;
                        }
                    }
                }
            }
        } catch (NotFoundException e) {
            reply.setChildElement(packet.getChildElement().createCopy());
            reply.setError(new PacketError(PacketError.Condition.item_not_found));
            Log.debug("Request not found " + "while rejecting offer: ", e);
        } catch (AgentNotFoundException e) {
            reply.setChildElement(packet.getChildElement().createCopy());
            reply.setError(new PacketError(PacketError.Condition.item_not_found));
            Log.debug("Agent not found " + "while accepting offer: ", e);
        }
    } else if ("invite".equals(queryName)) {
        // Get the type of inviation (i.e. entity type is being invited)
        InvitationRequest request = new InvitationRequest(packet, workgroup);
        workgroup.processInvitation(request, packet);
        reply = null;
    } else if ("transfer".equals(queryName)) {
        // Get the type of transfer (i.e. entity type is going to get the transfer offer)
        TransferRequest request = new TransferRequest(packet, workgroup);
        workgroup.processTransfer(request, packet);
        reply = null;
    } else if ("jabber:iq:private".equals(queryNamespace)) {
        // IQ private for agents global macro storage
        setIQPrivate(packet);
    } else if ("agent-info".equals(queryName)) {
        if (!JiveGlobals.getBooleanProperty("xmpp.live.agent.change-properties", true)) {
            // Answer that agents are not allowed to change their properties (feature disabled)
            reply = IQ.createResultIQ(packet);
            reply.setChildElement(packet.getChildElement().createCopy());
            reply.setError(new PacketError(PacketError.Condition.service_unavailable));
        } else {
            try {
                AgentSession agentSession = agentManager.getAgentSession(packet.getFrom());
                if (agentSession == null) {
                    reply = IQ.createResultIQ(packet);
                    reply.setChildElement(packet.getChildElement().createCopy());
                    reply.setError(new PacketError(PacketError.Condition.item_not_found));
                } else {
                    String allowsToChange = agentSession.getAgent().getProperties().getProperty("change-properties");
                    if (!"false".equals(allowsToChange)) {
                        // Set the new agent's info
                        agentSession.getAgent().updateAgentInfo(packet);
                    } else {
                        // Answer that this agent is not allowed to change his properties
                        reply = IQ.createResultIQ(packet);
                        reply.setChildElement(packet.getChildElement().createCopy());
                        reply.setError(new PacketError(PacketError.Condition.service_unavailable));
                    }
                }
            } catch (AgentNotFoundException e) {
                reply = IQ.createResultIQ(packet);
                reply.setChildElement(packet.getChildElement().createCopy());
                reply.setError(new PacketError(PacketError.Condition.item_not_found));
            }
        }
    } else {
        // none are found, send bad request error.
        for (WorkgroupProvider provider : providerManager.getWorkgroupProviders()) {
            // Handle packet?
            if (provider.handleSet(packet)) {
                // If provider accepts responsibility, hand off packet.
                provider.executeSet(packet, workgroup);
                return;
            }
        }
        dropPacket(packet);
        reply.setChildElement(packet.getChildElement().createCopy());
        reply.setError(new PacketError(PacketError.Condition.bad_request));
    }
    if (reply != null) {
        workgroup.send(reply);
    }
}

Example 8 with InterceptorManager

use of org.jivesoftware.xmpp.workgroup.interceptor.InterceptorManager in project Openfire by igniterealtime.

the class WorkgroupPresence method agentToWorkgroup.

private void agentToWorkgroup(Presence packet) throws AgentNotFoundException {
    String workgroupNode = workgroup.getJID().getNode();
    String resource = packet.getFrom().getResource();
    boolean usesAgentResource = workgroupNode.equalsIgnoreCase(resource);
    final JID sender = packet.getFrom();
    Agent agent = null;
    // Check if the sender of the Presence is an Agent otherwise return an error
    try {
        agent = workgroup.getAgentManager().getAgent(sender);
    } catch (AgentNotFoundException notFound) {
        if (usesAgentResource) {
            throw notFound;
        }
    }
    // Check if the presence includes the Workgroup extension
    boolean includesExtension = packet.getChildElement("agent-status", "http://jabber.org/protocol/workgroup") != null;
    AgentManager agentManager = workgroup.getAgentManager();
    if (agent != null && !agentManager.isInWorkgroup(agent, workgroup) && includesExtension) {
        throw new AgentNotFoundException();
    }
    if (agent == null || !agentManager.isInWorkgroup(agent, workgroup)) {
        if (packet.isAvailable()) {
            if (!sender.equals(workgroup.getJID())) {
                // Add the user to the list of temporary subscribers. Since the
                // user sent this presence using a directed presence the server
                // will send an unavailable presence if the user gets disconnected.
                // When an unavailable presence is received the subscription is
                // going to be removed.
                listeners.add(packet.getFrom());
                sendPresence(packet.getFrom());
            }
        } else {
            listeners.remove(packet.getFrom());
        }
        return;
    }
    InterceptorManager interceptorManager = AgentInterceptorManager.getInstance();
    try {
        interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, false);
        // Try to update the presence of the AgentSession with the new presence
        AgentSession agentSession = agent.getAgentSession();
        if (agentSession == null) {
            if (!includesExtension) {
                // and does not contain the proper extension
                return;
            }
            // Add new agent session.
            agentSession = agent.createSession(packet.getFrom());
            if (agentSession == null) {
                // User is not able to join since an existing session from another resource already exists
                Presence reply = new Presence();
                reply.setID(packet.getID());
                reply.setTo(packet.getFrom());
                reply.setFrom(packet.getTo());
                reply.setError(PacketError.Condition.not_allowed);
                workgroup.send(reply);
                return;
            }
        }
        // Update session's presence with latest presence
        agentSession.updatePresence(packet);
        if (agentSession.getPresence().getType() == null) {
            agentSession.join(workgroup);
        } else {
            agentSession.depart(workgroup);
        }
        interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), packet, true, true);
    } catch (PacketRejectedException e) {
        workgroup.rejectPacket(packet, e);
    }
}

Example 9 with InterceptorManager

use of org.jivesoftware.xmpp.workgroup.interceptor.InterceptorManager in project Openfire by igniterealtime.

the class Chatbot method onMessage.

/**
     * Process a message sent by the owner of the specified session.
     *
     * @param session the session whose owner (i.e. user) sent the message.
     * @param message message sent by the owner of the session to the workgroup.
     */
public void onMessage(ChatbotSession session, Message message) {
    InterceptorManager interceptorManager = ChatbotInterceptorManager.getInstance();
    try {
        interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), message, true, false);
        // Update the Message thread that the user is using in the session
        session.setMessageThread(message.getThread());
        // Check if the workgroup is opened
        synchronized (session) {
            if (workgroup.getStatus() != Workgroup.Status.OPEN) {
                // Send message saying that the workgroup is closed/not available
                sendReply(message, getWorkgroupClosedMessage());
            } else if (handleCommand(message, session)) {
            // The sent message executed a command so do nothing
            } else if (session.getCurrentStep() < 0) {
                // Send the welcome message
                sendWelcomeMessage(message);
                // Send the join question
                sendJoinQuestion(message, session);
            } else if (session.getCurrentStep() == 1) {
                // User is answering join question
                if (yes.equalsIgnoreCase(message.getBody().trim())) {
                    // User accepted to join the workgroup so send the first question of
                    // the form
                    userAcceptedJoining(message, session);
                } else if (no.equalsIgnoreCase(message.getBody().trim())) {
                    // User rejected to join the workgroup so send a goodbye message and close
                    // the chat session
                    closeSession(message);
                } else {
                    // The user sent an unknown answer so repeat the join question
                    sendJoinQuestion(message, session);
                }
            } else if (session.getCurrentStep() == 2) {
                // User is filling out the form
                if (userAnsweredField(message, session)) {
                    // form has been filled out then join the queue
                    if (session.getCurrentSubstep() < getForm().getFormElements().size() - 1) {
                        sendNextQuestion(message, session);
                    } else {
                        userJoinQueue(message, session);
                    }
                } else {
                    // The user sent an unknown answer so repeat the last question
                    repeatQuestion(message, session);
                }
            } else if (session.getCurrentStep() == 4) {
                // User is answering if he wants to get another room invitation
                if (yes.equalsIgnoreCase(message.getBody().trim())) {
                    // User accepted to receive another room invitation so send another
                    // room invitation
                    sendRoomInvitation(message, session);
                } else if (no.equalsIgnoreCase(message.getBody().trim())) {
                // User declined to receive another room invitation so do nothing
                } else {
                    // The user sent an unknown answer so repeat the invitation question
                    sendInvitationQuestion(message.getFrom(), session);
                }
            } else if (session.getCurrentStep() == 6) {
                // User is answering email question
                if (yes.equalsIgnoreCase(message.getBody().trim())) {
                    // User accepted to receive the transcript by email
                    List<String> emailValue = session.getAttributes().get("email");
                    if (emailValue == null || emailValue.isEmpty()) {
                        // The user wants to get the transcript by email but he hasn't provided
                        // an email yet so ask for one
                        sendGetEmailQuestion(message, session);
                    } else {
                        // Send the transcript by email
                        sendTranscriptByMail(emailValue.get(0), message, session);
                        // Send a goodbye message and close the chat session
                        closeSession(message);
                    }
                } else if (no.equalsIgnoreCase(message.getBody().trim())) {
                    // User rejected to receive the transcript by email so send a goodbye
                    // message and close the chat session
                    closeSession(message);
                } else {
                    // The user sent an unknown answer so repeat the email question
                    sendEmailQuestion(message.getFrom(), session);
                }
            } else if (session.getCurrentStep() == 7) {
                // Send the transcript by email
                sendTranscriptByMail(message.getBody().trim(), message, session);
                // Send a goodbye message and close the chat session
                closeSession(message);
            } else {
                // User is waiting in a queue and the sent message contains an unkown content
                // so send message saying that the command was not acceptable (i.e. unknown command)
                sendReply(message, getNotAcceptableMessage());
            }
        }
        interceptorManager.invokeInterceptors(workgroup.getJID().toBareJID(), message, true, true);
    } catch (PacketRejectedException e) {
        workgroup.rejectPacket(message, e);
    }
}