Examples with ExternalProblem it.cnr.ict.domain.ExternalProblem used on opensource projects

Example 1 with ExternalProblem

use of it.cnr.ict.domain.ExternalProblem in project cool-jconon by consiglionazionaledellericerche.

the class HelpdeskService method sendMessage.

protected void sendMessage(HelpdeskBean hdBean, MultipartFile allegato, CMISUser user) throws MailException, IOException {
    StringBuilder subject = new StringBuilder();
    subject.append(hdBean.getCall() + " - " + hdBean.getSubject());
    // aggiunge il footer al messaggio
    StringBuilder testo = new StringBuilder();
    testo.append(hdBean.getMessage());
    testo.append("\n\n");
    testo.append("Utente: ");
    testo.append(hdBean.getFirstName());
    testo.append(" ");
    testo.append(hdBean.getLastName());
    if (Optional.ofNullable(hdBean.getMatricola()).isPresent()) {
        testo.append("  Matricola: ");
        testo.append(hdBean.getMatricola());
    }
    testo.append("  Email: ");
    testo.append(hdBean.getEmail());
    if (Optional.ofNullable(hdBean.getPhoneNumber()).isPresent()) {
        testo.append("  Tel: ");
        testo.append(hdBean.getPhoneNumber());
    }
    testo.append("  Data: ");
    DateFormat formatter = new SimpleDateFormat("dd.MM.yyyy (HH:mm:ss)");
    testo.append(formatter.format(Calendar.getInstance().getTime()));
    testo.append("  IP: ");
    testo.append(hdBean.getIp());
    ExternalProblem externalProblem = new ExternalProblem();
    externalProblem.setFirstName(hdBean.getFirstName());
    externalProblem.setFamilyName(hdBean.getLastName());
    externalProblem.setEmail(hdBean.getEmail());
    externalProblem.setConfirmRequested(Optional.ofNullable(user).filter(cmisUser -> cmisUser.isGuest()).map(s -> "y").orElse("n"));
    externalProblem.setTitolo(subject.toString());
    externalProblem.setDescrizione(testo.toString());
    externalProblem.setStato(State.APERTA);
    externalProblem.setCategoria(Integer.valueOf(hdBean.getCategory()));
    final Optional<Long> idSegnalazione = oilService.map(oil -> oil.newProblem(externalProblem));
    if (allegato != null && !allegato.isEmpty() && idSegnalazione.isPresent()) {
        FormData formData = new FormData(allegato.getContentType(), allegato.getOriginalFilename(), allegato.getBytes());
        oilService.ifPresent(oil -> oil.addAttachments(idSegnalazione.get(), formData));
    }
}