Examples with SLAViolatedEvent org.kie.api.event.process.SLAViolatedEvent used on opensource projects

Example 1 with SLAViolatedEvent

use of org.kie.api.event.process.SLAViolatedEvent in project jbpm by kiegroup.

the class NotifyOwnerSLAViolationListener method afterSLAViolated.

@Override
public void afterSLAViolated(SLAViolatedEvent event) {
    CaseFileInstance caseFile = getCaseFile((KieSession) event.getKieRuntime());
    if (caseFile != null) {
        String caseId = ((WorkflowProcessInstanceImpl) event.getProcessInstance()).getCorrelationKey();
        if (caseFile.getCaseId().equals(caseId)) {
            try {
                Collection<OrganizationalEntity> adminAssignments = ((CaseAssignment) caseFile).getAssignments("owner");
                String recipients = adminAssignments.stream().map(oe -> userInfo.getEmailForEntity(oe)).collect(Collectors.joining(";"));
                logger.debug("Case instance {} has SLA violation, notifying owner", caseId);
                CaseService caseService = (CaseService) ServiceRegistry.get().service(ServiceRegistry.CASE_SERVICE);
                Map<String, Object> parameters = buildEmailParameters(recipients, caseId, event);
                TaskSpecification taskSpec = caseService.newTaskSpec("Email", "SLA Violation for case " + caseId, parameters);
                caseService.addDynamicTask(caseId, taskSpec);
            } catch (IllegalArgumentException e) {
                logger.debug("There is no owner role defined in case instance {}, unable to notify SLA violation", caseId);
            }
        }
    }
}

Example 2 with SLAViolatedEvent

use of org.kie.api.event.process.SLAViolatedEvent in project jbpm by kiegroup.

the class SLAComplianceTest method testSLAonProcessViolatedNoTracking.

@Test
public void testSLAonProcessViolatedNoTracking() throws Exception {
    CountDownLatch latch = new CountDownLatch(1);
    final ProcessEventListener listener = new DefaultProcessEventListener() {

        @Override
        public void afterSLAViolated(SLAViolatedEvent event) {
            latch.countDown();
        }
    };
    KieBase kbase = createKnowledgeBase("BPMN2-UserTaskWithSLA.bpmn2");
    KieSession ksession = createKnowledgeSession(kbase);
    TestWorkItemHandler workItemHandler = new TestWorkItemHandler();
    ksession.getWorkItemManager().registerWorkItemHandler("Human Task", workItemHandler);
    ksession.addEventListener(listener);
    ksession.getEnvironment().set("SLATimerMode", "false");
    ProcessInstance processInstance = ksession.startProcess("UserTask");
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    WorkItem workItem = workItemHandler.getWorkItem();
    assertNotNull(workItem);
    assertEquals("john", workItem.getParameter("ActorId"));
    boolean slaViolated = latch.await(5, TimeUnit.SECONDS);
    assertFalse("SLA should not violated by timer", slaViolated);
    processInstance = ksession.getProcessInstance(processInstance.getId());
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    int slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_PENDING, slaCompliance);
    ksession.getWorkItemManager().completeWorkItem(workItem.getId(), null);
    assertProcessInstanceFinished(processInstance, ksession);
    slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_VIOLATED, slaCompliance);
    ksession.dispose();
}

Example 3 with SLAViolatedEvent

use of org.kie.api.event.process.SLAViolatedEvent in project jbpm by kiegroup.

the class SLAComplianceTest method testSLAonUserTaskViolated.

@Test
public void testSLAonUserTaskViolated() throws Exception {
    CountDownLatch latch = new CountDownLatch(1);
    final ProcessEventListener listener = new DefaultProcessEventListener() {

        @Override
        public void afterSLAViolated(SLAViolatedEvent event) {
            latch.countDown();
        }
    };
    KieBase kbase = createKnowledgeBase("BPMN2-UserTaskWithSLAOnTask.bpmn2");
    KieSession ksession = createKnowledgeSession(kbase);
    TestWorkItemHandler workItemHandler = new TestWorkItemHandler();
    ksession.getWorkItemManager().registerWorkItemHandler("Human Task", workItemHandler);
    ksession.addEventListener(listener);
    ProcessInstance processInstance = ksession.startProcess("UserTask");
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    WorkItem workItem = workItemHandler.getWorkItem();
    assertNotNull(workItem);
    assertEquals("john", workItem.getParameter("ActorId"));
    boolean slaViolated = latch.await(10, TimeUnit.SECONDS);
    assertTrue("SLA was not violated while it is expected", slaViolated);
    processInstance = ksession.getProcessInstance(processInstance.getId());
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    Collection<NodeInstance> active = ((WorkflowProcessInstance) processInstance).getNodeInstances();
    assertEquals(1, active.size());
    NodeInstance userTaskNode = active.iterator().next();
    ksession.getWorkItemManager().completeWorkItem(workItem.getId(), null);
    assertProcessInstanceFinished(processInstance, ksession);
    int slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_NA, slaCompliance);
    slaCompliance = getSLAComplianceForNodeInstance(processInstance.getId(), (org.jbpm.workflow.instance.NodeInstance) userTaskNode);
    assertEquals(ProcessInstance.SLA_VIOLATED, slaCompliance);
    ksession.dispose();
}

Example 4 with SLAViolatedEvent

use of org.kie.api.event.process.SLAViolatedEvent in project jbpm by kiegroup.

the class SLAComplianceTest method testSLAonProcessViolated.

@Test
public void testSLAonProcessViolated() throws Exception {
    CountDownLatch latch = new CountDownLatch(1);
    final ProcessEventListener listener = new DefaultProcessEventListener() {

        @Override
        public void afterSLAViolated(SLAViolatedEvent event) {
            latch.countDown();
        }
    };
    KieBase kbase = createKnowledgeBase("BPMN2-UserTaskWithSLA.bpmn2");
    KieSession ksession = createKnowledgeSession(kbase);
    TestWorkItemHandler workItemHandler = new TestWorkItemHandler();
    ksession.getWorkItemManager().registerWorkItemHandler("Human Task", workItemHandler);
    ksession.addEventListener(listener);
    ProcessInstance processInstance = ksession.startProcess("UserTask");
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    WorkItem workItem = workItemHandler.getWorkItem();
    assertNotNull(workItem);
    assertEquals("john", workItem.getParameter("ActorId"));
    boolean slaViolated = latch.await(10, TimeUnit.SECONDS);
    assertTrue("SLA was not violated while it is expected", slaViolated);
    processInstance = ksession.getProcessInstance(processInstance.getId());
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    int slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_VIOLATED, slaCompliance);
    ksession.getWorkItemManager().completeWorkItem(workItem.getId(), null);
    assertProcessInstanceFinished(processInstance, ksession);
    slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_VIOLATED, slaCompliance);
    ksession.dispose();
}

Example 5 with SLAViolatedEvent

use of org.kie.api.event.process.SLAViolatedEvent in project jbpm by kiegroup.

the class SLAComplianceTest method testSLAonProcessViolatedExternalTracking.

@Test
public void testSLAonProcessViolatedExternalTracking() throws Exception {
    CountDownLatch latch = new CountDownLatch(1);
    final ProcessEventListener listener = new DefaultProcessEventListener() {

        @Override
        public void afterSLAViolated(SLAViolatedEvent event) {
            latch.countDown();
        }
    };
    KieBase kbase = createKnowledgeBase("BPMN2-UserTaskWithSLA.bpmn2");
    KieSession ksession = createKnowledgeSession(kbase);
    TestWorkItemHandler workItemHandler = new TestWorkItemHandler();
    ksession.getWorkItemManager().registerWorkItemHandler("Human Task", workItemHandler);
    ksession.addEventListener(listener);
    ksession.getEnvironment().set("SLATimerMode", "false");
    ProcessInstance processInstance = ksession.startProcess("UserTask");
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    WorkItem workItem = workItemHandler.getWorkItem();
    assertNotNull(workItem);
    assertEquals("john", workItem.getParameter("ActorId"));
    boolean slaViolated = latch.await(5, TimeUnit.SECONDS);
    assertFalse("SLA should not violated by timer", slaViolated);
    // simulate external tracking of sla
    ksession.signalEvent("slaViolation", null, processInstance.getId());
    slaViolated = latch.await(10, TimeUnit.SECONDS);
    assertTrue("SLA was not violated while it is expected", slaViolated);
    processInstance = ksession.getProcessInstance(processInstance.getId());
    assertTrue(processInstance.getState() == ProcessInstance.STATE_ACTIVE);
    int slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_VIOLATED, slaCompliance);
    ksession.getWorkItemManager().completeWorkItem(workItem.getId(), null);
    assertProcessInstanceFinished(processInstance, ksession);
    slaCompliance = getSLAComplianceForProcessInstance(processInstance);
    assertEquals(ProcessInstance.SLA_VIOLATED, slaCompliance);
    ksession.dispose();
}